Mannheim U.S. Army Health Clinic has an outpatient health clinic that operates as a Family Practice. There is no after hours, weekend or Holiday care available. After duty hours emergencies can be seen at the Heidelberg Hospital or in a German clinic or hospital. Services at the clinic include:
Patient Procedure Room (PTR)
Patients with non-emergency conditions are seen by appointment only. Appointments are made through Central Appointments.
Patients with emergency conditions should report to the Patient Procedure Room (PTR). If emergency needs are beyond the capability of the clinic, patients will be transferred to the nearest host nation facility capable of handling the emergency. Local facilities most often used are part of the Klinikum Mannheim.
Since many personnel must utilize the German health facilities, the Mannheim Army Health Clinic has a Patient Liaison Coordinator who provides services to ID card holders who are using German healthcare facilities.
The HBA or TRICARE advisor can answer questions that beneficiaries may have concerning the use and coverage of TRICARE. The advisor is available to assist family members in completing and filing TRICARE claim forms. Patients seeking care in a host nation facility should consult the HBA before receiving that care.
The Community Health Nurse is available at the Heidelberg hospital at DSN 314-371-2140.After duty hours, a Chaplain can be reached by contacting the Mannheim Military Police at DSN 314-385-3359 or 011-49-621-7303359.