McChord has its own state-of-the-art medical facility on base, as well as access to Madigan Army Medical Center (MAMC) close by at Fort Lewis when more specialized or emergency care is necessary. The 62nd Medical Group is at the corner of Main and G Streets. The main campus consists of seven buildings: 164 (Records and Primary Care), 165 (Acute Care), 168 (Laboratory and Pharmacy), 169 (Family Care), 173 (Flight Medicine), and 160 (Optometry). Basic services include immunizations, routine outpatient care and military physical examinations, optometry, X-ray and pharmacy, and Mental Health, 170.
Medical clinic patients are seen on an appointment basis, Monday thru Friday from 0720 - 1540 (1st & last appointments). To make an appointment call the TRICARE Office at 1-800-404-4506, Monday thru Friday from 0700 to 1800 hours. To obtain a same day appointment you must be on the phone no later than 0700. There is no walk-in service for dependents.
All active duty newcomers attend a medical orientation called Medical Right Start (MRS). Your gaining Military Personnel Flight will coordinate your attendance date.
You must enroll yourself and your family in TRICARE upon arrival at McChord AFB. This can be done during MRS or at the TRICARE Service Center, located in the Medical Clinic across from the Family Practice Clinic.
Emergency and ambulance services are not offered at the McChord Medical Clinic. In the event of an emergency, 911 should be called or you should go to the nearest emergency room for care. MAMC has an emergency room and the MAMC ambulance service responds to on-base emergencies.
Dental services on base are available to active duty members only. Family members have the option of enrolling in the United Concordia Dental Plan, and there are several providers in the local area who accept this coverage.