Wilford Hall Medical Center (WHMC), the Air Force's largest medical facility, is located on Lackland Air Force Base. It has four main missions: Readiness, Education and Training, Research and Peacetime Healthcare. It is also a primary receiving facility for U.S. military casualties and units in federal response to natural disasters.
WHMC is one of three Level One Trauma Centers in San Antonio. It also provides trained medical providers in the event of federal emergencies. WHMC offers specialties and subspecialties of all kinds.
WHMC and Brooke Army Medical Center are part of the current Base Realignment and Closure (BRAC) initiative. The ultimate plan is to consolidate all inpatient and Level One trauma care at BAMC, while WHMC remains available for outpatient care. In preparation for this, the two hospitals have formed a joint operation called San Antonio Military Medical Center (SAMMC). BAMC will be named SAMMC North, while WHMC will be called SAMMC South.
There are three basic dental clinics and three family practice clinics on the installation. There are two family practice clinics on the north central part of San Antonio and one on Brooks City-Base. The Airman will be assigned to one of the clinics based on the location of the duty station. A family member can elect to receive treatment at Randolph AFB, Fort Sam Houston, Brooks City-Base or any one of the other clinics.
The Airman or the family member must go to the TRICARE Service Center located on the first floor of WHMC to register the family in TRICARE South and to select a Primary Care Manager. The families' medical records can then be forwarded to the appropriate facility. The TRICARE Office has no local inbound telephone lines. It is necessary to make a personal visit.
Airmen have priority at all military treatment facilities. Others need to plan in advance to schedule appointments for routine care. The Emergency Department at WHMC offers urgent care as well as emergency care.